6 Components of a Great Security Service Plan

When it comes to the security of your building, you can never be too prepared. A security service plan is oftentimes the way to go, as it can give you peace of mind that your system is designed, installed, monitored and maintained by a partner that cares.

But with so many options out there, how does one find the right plan? Here are six things to consider:

1. Response Time

An effective security system can handle potential failures quickly and efficiently. Your partner should clearly lay out standard and emergency response times, and you should follow through by checking and measuring these times.

2. Equipment Coverage

Replacement costs can be a burden, especially when you’re dealing with high-quality, advanced equipment. In addition to knowing that your system is effectively protecting your site, you should be confident that your system itself is protected. Check that your partner has inventory for quick repairs and replacements for all parts, big and small.

3. Remote Diagnostics

When technology fails, your building and its occupants are at risk. With remote diagnostics, however, professionals can monitor the health of your entire system to uncover and solve technology problems before they occur.

4. Preventative Maintenance

An established maintenance plan will save you the time, energy, and frustration that comes along with unforeseen equipment downtime. Make sure your partner is clear on how many visits you can expect per year to maintain your system.

5. Accountability/Measurability

When considering your security partner, it’s important to know that this partner will follow through with issues and be accountable for resolving, not finger-pointing.  Does your partner measure the value of their program? If so, they should have key performance indicators and share them with you.

6. Expertise

Security is anything but simple. It’s important to work with specialists who can survey your facility, understand your needs, make recommendations, and devise solutions to meet your demands. Always check certifications, licensing and references before making a decision.

If you want to learn more about security service plans and what they can do for your site, Peace of Mind Technologies can help. Call us at (212) 688-2767, email us at info@pom-tec.com, or complete our contact form for a free consultation.