Like all technologies, the components that make up commercial security systems will never be 100% flawless. Cameras go down; doors won’t lock; identification badges stop working; the list goes on.
Issues will occur no matter how much money or time you initially invest in designing your security system, but it should be comforting to know that they are usually minor and can be easily resolved by the right security partner.
The larger issue lies in partnering with an unresponsive security provider; one that does not offer convenient solutions when things go wrong. In these cases, organizations are settling for subpar service without realizing the powerful alternatives available.
That is where we come in.
When you partner with us under the POMAdvantage service plan, you get a multifaceted solution to your security needs that goes above and beyond traditional service plans.
6 Advantages of Making the Switch
1. Priority response
It is extremely frustrating to deal with an unresponsive service provider, especially when the issue at hand is interfering with daily operations at your facility. With POMAdvantage, we guarantee a response within four hours of your initial request or concern.
2. Efficient onsite service
When security is down, there is no time to waste. Getting your system up and running again is our top priority, so we do everything in our power to get someone to your site within 24 hours.
3. Preventative maintenance
To prevent downtime from the start, we schedule semi annual maintenance visits for every POMAdvantage customer. Our technicians will spend the day at your site to check and optimize each and every component of your security system.
4. Parts and labor coverage
When our team is resolving security-related issues at your site, you do not have to worry about high hourly labor coverage. In addition, all POM-installed technologies are covered under the plan. This means less of a hit to your budget when parts malfunction and more peace of mind that the issue is taken care of.
5. Loaner programs
When parts need to be repaired or replaced, we will provide you with temporary loaner equipment to ensure critical systems stay up and running in the interim.
6. Upgrade discounts
We are always advancing our offered technologies, which means you have the ability to improve site security on an ongoing basis. POMAdvantage gives you significant product and upgrade discounts.
Tell Us About Your Security Service Needs
In summary, the POMAdvantage service plan is there to reduce risk, minimize downtime and prevent unexpected costs associated with your site’s security system. This high level of service is why so many organizations throughout New York and New Jersey trust us to have their back.
Contact us today to learn more about how we can protect that system that protects you.